Deborah Newman, MBA, FHIMSS, FACHE
President - RJA Consulting International


Ms. Newman is an experienced professional with over 25 years of progressive leadership experience in complex organizational operations with an emphasis on fostering a well-balanced business vision.  She has achieved robust strategic skills, in both urban and rural settings - including certification & accreditation, risk management, process improvement, quality management, management engineering, high reliability & patient safety. These leadership skills focus attention to continual change and the evolving landscape of business operations.

The specialty areas of experience Ms. Newman has achieved over her career include ISO 9001 & ISO 13485, Medical Device Directive, 21CFR820, process improvement, healthcare operations, The Joint Commission standards, Malcolm Baldrige Quality Award, and CMS conditions of participation.  Her industry experience encompasses the fields of medical device manufacturing, manufacturing quality, product design, insurance, and healthcare.


Ms. Newman received her MBA and BS Business Administration from The Ohio State University.  She is an Exemplar Global Certified Professional in both ISO 9001 Quality Management Systems and ISO 13485 Medical Device Quality.  Additional professional achievements include Fellow in the American College of Healthcare Executives, Fellow in the Health Information Management Systems Society, Senior in the American Society of Quality, involvement with small-to large sized organizations and systems, experience in performing internal audits and other accreditation/survey preparation, and various experiences with completion of Requests for Proposals for contract opportunities.

David Carter, LNHA
Senior Consultant - RJA Consulting International


Mr. Carter has served as a licensed nursing home administrator or regional director of operations in the long term care industry for over 35 years.  In these roles he was successful for oversight of 7 to 20 facilities in seven states.  Mr. Carter acquired experience as a change agent of facilities seeking disposition and acquisition, as well as a specialist in culture change and state/federal compliance.

In addition to experience in all aspects of long term and skilled care operational settings, Mr. Carter can apply his experience and education related to healthcare bioethics and has served as an advisory board member to a faith based organization.

The specialty areas of experience Mr. Carter has achieved over his career include healthcare bioethics, feasibility studies for healthcare facilities, facility acquisitions, and change of ownership consulting.  His industry experience encompasses the fields of skilled nursing & assisted living, operations, mergers and acquisitions for healthcare, disease management software selection and implementation, and recruitment & retention services.


Mr. Carter received his BS Marketing from The Ohio State University, and has held a Licensed Nursing Home Administrator certification in Virginia, Ohio, Florida, Michigan and Indiana.  Additional qualifications and achievements include being a Certified LNHA Preceptor in Ohio and Virginia from the Board of Examiners, is certified in Healthcare Bioethics, and was a board member of the Ohio Healthcare and Florida Healthcare Associations.  Mr. Carter is currently an active member of the Tidewater Readmission Task Force, and was a recipient of the Sunrise Assisted Living President’s Club Award.